Return Policy

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RETURN POLICY

*Last Updated February 02, 2024*

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy. 

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at gldlotusat@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address: 

Gld Lotus Art Tribe Clothing and Supply

Attn: Returns

RMA #

3858 Quartzite Lane 

San Bernardino, CA 92407

United States 

Return shipping charges will be paid and reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 5 business days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. 

EXCEPTIONS

The following items cannot be returned or exchanged:

• Wooden Goods

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

PLEASE NOTE 

• All sale items are FINAL SALE and cannot be returned. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(909) 714-0368

gldlotusat@gmail.com